The LG Expo looks more like a messaging phone than a full-featured Windows Mobile smartphone, but don't be fooled: this phone packs plenty of features into its relatively compact case. It boasts a high-speed processor, a decent-sized touch screen, and even the capability of connecting to an optional projector accessory. Alas, the Expo is somewhat hampered by its Windows Mobile operating system.
The Expo is a slider-style phone. When closed, all you see is the 3.2-inch display and the buttons that sit beneath it. You get talk, end, and back buttons, plus a fingerprint sensor that you can use to unlock the phone. This sensor also works as a navigation tool, but I found it a bit small to use for that purpose.
The 3.2-inch screen feels roomy for most tasks, and with a resolution of 800 by 480 pixels, it looks very sharp. I found the touch screen not quite as responsive as I would have liked, though the Expo does ship with a stylus, which makes using it a bit easier. Unfortunately, the Expo doesn't feature a slot for holding the stylus, though, so if you want to attach it to your phone, you're left with it dangling to the side. It's not the most elegant solution.
More appealing is the full QWERTY keyboard that slides out from the left side of the display. The design makes the phone feel a bit thick when closed, but the tradeoff is easy typing, even though the keys themselves are a bit flat and slick.
Making Calls
Voice quality was very good on my test calls made over AT&T's network. I heard occasional crackling during some calls, but voices came through loud and clear on both ends of the line. The speakerphone performed very well, too, providing plenty of volume.
Software
The LG Expo's screen slides to the right, exposing a full QWERTY keyboard. LG The Expo features the latest version of Windows Mobile, 6.5. The operating system might be the phone's biggest weakness; it's outdated and in need of a major overhaul. Microsoft is working on an overhaul, which will arrive later this year in the form of Windows Phone 7. But that's of little help to people looking to pick up a Windows Mobile phone right now. For more information, read my complete review of Windows Mobile 6.5.
The Expo does offers a good selection of apps. It comes with the familiar Microsoft Office apps on board, which includes Word, Excel, and PowerPoint. The Expo is compatible with a projector accessory -- available for $180 -- which should allow business travelers to project PowerPoint presentations right from the phone, no laptop needed.
The Expo also includes access to Microsoft's recently-launched Windows Marketplace for Mobile for adding more titles. The selection in Microsoft's store remains weak, but should grow with time.
Messaging
The Expo's e-mail client is a bit bland to look at, but is perfectly serviceable for reading and viewing messages. You can use it to check personal POP3 and IMAP accounts, and business users will also be able to sync e-mail, calendars, contacts, and tasks with their corporate Microsoft Exchange server.
AT&T also includes an instant messaging client on the Expo that works with AOL's AIM, Windows Live Messenger, and Yahoo Messenger.
Browsing the Web
The Expo supports both Wi-Fi and AT&T's 3G network for speedy Web browsing. As a Windows Mobile-based phone, the Expo comes with the mobile version of Microsoft Internet Explorer browser. IE Mobile delivers a decent browsing experience. Most sites looked good, and pages loaded quickly. But it can't compete with the experience of surfing the Web on an iPhone, or even a Palm Pre.
Camera
The Expo features a 5-megapixel camera that captures still images and videos. The camera includes some nice extras, such as a flash and a 3X digital zoom, and captured decent still photos. Colors did look a little dim in some photos, though.
Music and More
The Expo offers a decent range of music and video options. It comes with access to AT&T Mobile Music, which allows you to download songs directly to your phone. You also get access to XM satellite radio and CV, AT&T's mobile video service, which offers a selection of video clips and TV shows for viewing on your phone.
Price and Availability
AT&T Wireless is offering the Expo for $199.99 when you sign a two-year service contract.
Bottom Line
The Expo is a solid business phone that delivers a good selection of features to enjoy in your downtime, too. Its hampered a bit by its Windows Mobile software, but it will still appeal to business users.
Can't wait to get your hands on the first 4G smartphone? You won't have to wait much longer: Sprint announced today that the HTC EVO 4G will be available starting on June 4 for $199.99.
The EVO 4G will be the first phone to run on Sprint's high-speed 4G WiMax network, which Sprint says can deliver download speeds that are up to 10 faster than those you'd get over a 3G network. The network will be available to 120 million Americans by the end of the year, Sprint says.
Even without its 4G capabilities, the HTC EVO 4G boasts an impressive list of features. It offers a 4.3-inch screen, version 2.1 of the Android operating system, an 8-megapixel camera, an HD-capable video camera, HDMI-out capability for viewing content on HDTVs, and the speedy 1-GHz Snapdragon processor that powers Google's Nexus One.
Sprint customers will be required to subscribe to a PDA/Smart Device service plan, such as the carrier's $69.99-per-month Everything Data plan. But the EVO 4G also will require a $10-per-month Premium Data add-on for its 4G service -- and that add-on plan is required whether you live in an area with 4G coverage or not.
Nokia X6 gets its very own baby brother in the form of a new 16GB model. Unlike its 32GB sibling, the 16GB version doesn’t Come with Music but its sizable on board storage still boasts enough space for 5,500 tracks. Outside that substantial storage sits a lush 3.2-inch widescreen capacitive touchscreen and four new finishes: all black, all white, white with pink highlights and white with yellow highlights. Read on to find out what else is in store.
Running the latest version of Symbian^1 the Nokia X6 16GB boasts up to 18 days standby time, 11.5 hours talktime (GSM), 4.5 hours of video playback and a whopping 35 hours of music playback! That’s enough time to listen to roughly 12 per cent of the tracks stored on the device.
Images are taken care of with a 5-megapixel camera sporting Carl Zeiss optics and dual LED flash. Shooting videos is a joy, not just because of the camera but the TV-out function enables you to watch your masterpieces on the huge screen, too. And of course, you can edit your videos right there on the device.
The new Nokia X6 is compatible with the all-new Ovi Maps, offering free walk and drive navigation and tons of extras including Michelin and Lonely Planet guides.
Three years after the first rumors of an Apple cell phone began to make the rounds, the iPhone continues to garner huge buzz, long lines, and a growing share of the cell phone market. And as we approach the second anniversary of the first model's frenzied launch day, Apple drops the newest model in our laps. The iPhone 3GS, which will hit stores June 19, promises faster processing and network speeds, extended battery life, more memory, and additional features. It's enough to get our attention, but not enough to get us completely excited.
In many ways, the iPhone 3GS delivers on its promises. The battery, which could sometimes deplete in less than a day on the iPhone 3G, lasted longer in our preliminary tests, and the phone's software ran noticeably faster. Yet, we still have some concerns. A faster AT&T 3G network isn't going to happen overnight, and some features, like tethering and multimedia messaging, aren't scheduled until later in summer 2009. We also struggled to see any change in call quality, which, as any iPhone owner can tell you, remains far from perfect.
So should you buy it? That will depend on how much you'll have to pay for the privilege. If you don't own an iPhone yet, and you've been waiting for the right model, now is the time to go for it. The same goes for iPhone Classic owners who never made the jump to the iPhone 3G. But, if you're a current iPhone 3G owner, the answer isn't so clear. If you're eligible to upgrade at the cheapest prices ($199 for the 16GB model and $299 for the 32GB model), we suggest doing so, as long as you don't mind the required two-year contract. If you own an iPhone 3G, but are not yet eligible for the upgrade, we recommend upgrading to the new iPhone OS 3.0 operating system, and then waiting. As much as the iPhone 3GS brings, it's not worth the extra $200 that the 16GB and 32GB models cost.
iPod Touch OS 3.0 media features
Design and interface The iPhone 3GS looks exactly like the previous model. It shares the shape and the same external controls, but the iPhone 3GS is unique in a handful of ways. You can get both memory sizes in white or black, and the iPhone 3GS display sports a fingerprint-resistant oleophobic coating that is supposed to attract fewer fingerprints and smudges. The new model shares the same dimensions as its predecessor, but it's slightly heavier (4.76 ounces versus 4.7 ounces), a virtually unnoticeable difference.
The iPhone 3GS has the same external design as the iPhone 3G.
The menu interface is also the same, but in the past year, as we've added apps to the Home screen, something new has begun to bother us. As intuitive and simple as the interface is, it becomes unwieldy after you get above four menu pages. Swiping through multiple pages is tedious; and it's rather painful to drag applications from page to page if you're an organizational freak. We hate that there's no way to categorize related apps into folders, such as one for news, another for social networking, and so on. Not only would this cut down on menu pages, but you'd also be able to find your app faster. And while we're at it, how about letting us delete some of the native apps we never use?
Features Since the iPhone 3GS inherits many of the features from the previous model, we'll concentrate on what's different on this device. If you need a refresher on such elements as the clock, YouTube, weather, iPod player, calculator, and e-mail, please see our iPhone 3G review. We'll start off with the new features that only the iPhone 3GS will offer.
Camera Until now, the iPhone's camera has been good, but far from great, with decent photo quality, but no editing features. Apple didn't include options such as white balance, a digital zoom, or a self-timer that come standard on many basic VGA camera phones. The minimalist shooter bothered us so much that we began to worry if Apple was leading a new trend of "dumbing down" cell phone cameras.
The iPhone 3GS' camera still lacks a flash.
The iPhone 3GS puts some of those fears to rest. Apple boosted the camera's resolution to 3 megapixels and added a new "Tap to Focus" feature. As you point the lens toward your subject, a small box appears on the center of the display. Tapping that square focuses the camera automatically on that point and adjusts the white balance, color, contrast, and exposure accordingly. If you'd rather focus on the edge of your shot, just tap the display at your chosen point and the square moves with you. If you don't tap anywhere, the camera will focus the entire frame.
Tap to Focus performs well. For example, if we photographed a book cover sitting on a desk, we were able to get a clear reading on the book's title. If we shifted the focus away from the book, the title became somewhat blurry. Alternatively, if we focused on the brightest part of an image, the entire picture would appear brighter. But if we focused on the darkest part of any image, the photo would darken accordingly. The iPhone still doesn't come with a flash, though, so don't expect miracles.
On the other hand, the new automatic macro setting didn't appear to make much of a difference. Close-up shots looked slightly better on the iPhone 3GS than they did on the iPhone 3G, but we couldn't tell when the macro focus was working and when it wasn't. As with the autofocus feature, the macro setting is a welcome addition, but we'd prefer to have more control over it. In other words, the iPhone 3GS' camera is smarter than those on the earlier iPhones, but the camera, rather than the user, still runs the show.
The iPhone 3GS' indoor shots were just average.
On the whole, the iPhone 3GS' photo quality looks better than the 3G camera's quality, but it depends on the shot. Outdoor shots and photos taken in natural light looked less blurry in our tests, with brighter colors. Photos taken during cloudy days were less likely to be blown out, and photos in low-light conditions looked brighter and had less of an orange tint. Indoor shots without natural light showed little change, however. The iPhone's camera is not optimized for fluorescent light. For a full gallery of shots taken with the camera, see our iPhone 3GS camera slideshow.
Video recording The iPhone 3GS is the first iPhone to offer video recording, another feature other phones have offered for years. Apple makes up for some lost time by offering an easy-to-use video-editing option right on the phone.
The video recorder has a simple interface and you can edit clips right on the display.
Controls for video shooting work just like the still camera's controls, and you can use the Tap to Focus feature here, as well. The quality is just VGA, but the camera shoots at 30 frames per second, so while colors look muted and some videos appear washed out, the iPhone 3GS did better at handling movement than most cell phone cameras. After you're done recording, you can send your clip in an e-mail or upload it directly to your YouTube account. We were able to upload to YouTube and send a video from our synced IMAP4 Exchange account, but when we tried to send a video from a synced Yahoo POP3 account, an error occurred. We're checking with Apple on the discrepancy and will report back.
Watch a video of the iPhone 3GS' video quality.
The phone's video-editing tool is utterly intuitive and fun to use. After loading a previously shot video, you'll see it displayed frame by frame in a linear format along the top of the touch screen. Using your finger, you can slide the cursor to any point in the video and start playing from there. If you care to edit, just touch either end of the border that surrounds your video. When the border turns yellow, you can shorten the clip by dragging either end toward your desired cutoff point (the image on the display will conveniently change as you move along). Once you've made your edits, just hit the "Trim" control.
We liked the video-editing feature a lot, but it's worth noting a couple of small complaints. First off, when you trim a clip, the edited version replaces your original video, rather than saves it as a new file. Also, you can trim only in a linear format--meaning you can't cut out something in the middle and stitch the remaining two ends of the video together.
We also like a new feature that allows you to quickly open a photo or video that you just shot. After taking your snap or video, a small thumbnail will appear on the bottom of the viewfinder next to the shutter control. Tapping that thumbnail takes you to the photo gallery page, from where you can view your work or send it on to a friend.
Voice Control We've long berated Apple for not including voice dialing on previous iPhones, particularly in this age of hands-free driving laws. Overdue as it is, the new Voice Control feature goes far beyond just making calls. To activate it, hold down the home button until the Voice Control feature appears.
With the Voice Control feature, you can make calls and control the iPod player.
As with hundreds of other cell phones, Voice Control lets you make calls by speaking the contact's name or phone number into the receiver. After you say your command, you'll get audio confirmation and the name or number will show on the display. If the iPhone makes a mistake, you can press an "undo" touch control at the bottom of the screen. The feature is speaker-independent, so you won't need to train it to recognize your voice; you'll be ready to go the first time you turn on the phone.
In our tests, the voice dialing performed well. When using names, it understood us accurately most of the time. It made occasional mistakes--for example, it wanted to call "Siemens" instead of "Stephen"--but that's hardly unusual for a voice dialer. Voice Control performed better when using only numbers. We didn't have to speak loudly, except in noisy environments, but it was capable of filtering out most background noise.
If you call a contact with multiple numbers, but don't specify which number you prefer, it will prompt you with "home," "work," etc. If you ask for a name that has multiple listings in your phone book (we know multiple people named Tim, for instance), it will prompt you for your choice, while showing the options on the screen. Alternatively, you can call a contact using his or her company's name, but that company must be in the contact's electronic business card.
Voice Control also interacts with the iPhone's iPod player and the iTunes Genius list. You can ask it to play a song by artist name and album, and you can request an entire playlist. Once music is playing, you can pause, skip to the next song, and go back to the previous track, using your voice. Say "shuffle" and the player skips to a random song. The feature was accurate most of the time, but it occasionally confused some artist names.
Unsure which song is playing? You can find out by asking, "What song is this?" You'll then get audio confirmation of the track name and artist. Like what you're hearing? Say, "Play more songs like this," and the player will use your iTunes Genius list to play a related song. In either case, the music will dim while you speak. They're nifty features, to be sure, and we can't think of another MP3 player or cell phone that offers such capability.
On the other hand, we can't imagine that many people would use it outside of a car. And the iPod Voice Control isn't perfect. It read Pink's name as "P N K" in our tests (Pink spells her name as "P!nk" on her album covers), and it twice tried to call "Annette" when we asked what song was playing. Also, we're not sure how Gwen Stefani would feel about being related to Britney Spears in the Genius list, but there you have it.
Compass You'll find the iPhone 3GS' digital compass option directly on the Home screen; just tap to open. The attractive interface shows a large compass with your bearing and your latitude and longitude. Similar to any other compass, it continues to point true or magnetic north as you turn around. Reception was spotty inside, so you'll need to stay clear of any interference. If it can't get a bearing, you'll be advised to move away from the interference and re-establish the compass' orientation by moving the iPhone in a figure-eight motion.
The compass application shows your location and sports an attractive interface.
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The compass also interacts with Google Maps to point you in the right direction. To switch to the maps, just press the familiar bull's-eye icon in the bottom-left corner. You'll see your position on the map, and if you tap the bull's-eye again, the map will rotate to show the direction you are facing. It's a nice touch, and we like how the standard Google Maps view now shows the 3D outlines of buildings.
Accessibility features The iPhone 3GS is the first iPhone to offer a full set of accessibility features. Visually impaired people can use Apple's Voice Over to navigate the handset's menus and type messages and e-mails. As you drag your finger around the display and tap a button, the iPhone will read a description of that button. The phone will also read the text of dialog boxes, the time of day, the status and orientation of the display (locked or unlocked, portrait or landscape), and detail information, such as the battery level, Wi-Fi, and cellular network signals. What's more, it speaks each character as you type a message, and it will suggest autocorrection choices. Voice Over can read text messages, e-mails, and even Web pages.
You can change the display's contrast with the iPhone 3GS' new accessibility features.
To use Voice Over, you will need to learn a different set of gestures--for example, you'll have to double-tap to open an item--but the feature provides audible instruction. You can set the speaking rate and choose from 21 supported languages. Voice Over works with all of the phone's native applications, but support for third-party apps varies. Though we're sighted and our Voice Over user experience can't compare with someone who is visually impaired, we were impressed by the feature's capabilities. The iPhone 3GS also adds multitouch zoom support for the Home, Unlock, and Spotlight screens for all applications, both native and third-party. Previously, zoom only worked in the photo gallery, e-mail in-boxes, and the Safari browser. You can activate the enhanced zoom in the Settings menu, but you can't use it and Voice Over simultaneously.
You also can reverse the display's contrast to white on black. Menus will show white text on a black background, while the Home screen will change to a white background. Just be aware that the contrast change alters the appearance of photos in the gallery so that they look like negatives. It has a similar effect for app icons on the Home screen.
What else is new? The iPhone 3GS includes support for Nike + iPod, which integrates your iPod with a sensor that fits inside Nike running shoes. You use it as a pedometer to track your distance traveled and your pace. When you turn on the app in the settings menu, an icon will appear on the Home screen. The headphones included with the iPhone 3GS also show changes. You'll find controls for using the Voice Control feature, adjusting the volume, answering calls, and controlling music and video playback.
iPhone OS 3.0 The iPhone 3GS will support the new iPhone OS 3.0 update from day one. The OS 3.0 is a significant update that promises 100 new features, including such long-awaited gems as multimedia messaging, stereo Bluetooth, a voice recorder, and cut, copy, and paste. Apple has yet to release a fully detailed list--and we've barely scratched the surface in our testing--but we'll continue to report improvements as we find them. First announced in March 2009, it was released June 17, 2009, for the iPhone Classic and the iPhone 3G.
Multimedia messaging We've ranted endlessly about why it took so long for Apple to achieve multimedia messaging (MMS), so we're glad that it's finally on its way. Besides photos, you'll also be able to send videos, audio files, and map locations. At long last, the iPhone can do something that almost every other cell phone can do, and has done for ages.
This is what MMS looked like in the beta version of iPhone OS 3.0.
But, and this is a big "but," AT&T doesn't have things ready on its end. We don't know the real reason for the annoying delay, nor do we have a timetable for deployment; we just know that AT&T will support MMS "later this summer." (Also, because it wasn't integrated with the proper radio, the iPhone Classic will not support MMS.)
When we first tested the beta version of iPhone OS 3.0, we were able to compose, but not send, a multimedia message in a few quick steps on our iPhone 3G. In subsequent OS 3.0 updates, Apple removed the process for doing this; presumably you'll get it back when MMS goes live.
On the upside, the messaging process was intuitive. When using the text-messaging app, a small camera icon appeared next to the writing area. After tapping it, we had the choice to take a new photo or send an existing shot. If we decided to shoot a new photo, we had the option of retaking it if we wished. Alternatively, we could initiate a picture message from the photo gallery. In either case, the photo appears in the typing area of the message application, and you can delete it if you change your mind.
Cut, copy, and paste The cut, copy, and paste feature is long overdue. The interface is simple and easy to use, and it works across all applications, including notes, e-mails, messages, and text on Web pages. Developers will even get access to it in applications.
Cut, copy, and paste is easy to use.
To get started, just double-tap a selection of text and the cut, copy, and paste commands will appear. You then can change the highlighted area by dragging the blue grab points around the page. Once you get to your pasting area, just tap the screen again and select the paste button. If you make a mistake and paste in the incorrect place, you can shake the iPhone to undo your command. When in Notes and e-mail, you also can highlight with a long press (aka holding your finger down). You'll see two options: Select and Select All. The former command highlights just the word that you're touching, while the latter highlights the entire block of text.
Using the feature in the Safari browser takes some acclimation, but even then we needed only a few minutes to get the hang of the process. Because the double-tap motion is also used to zoom in on a Web page, you must use a long press to select text that you want to copy or cut. You then can drag the blue points as normal. Depending on how closely you're zoomed in, you can highlight just one word or an entire block of text.
Landscape keyboard Formerly--and inexplicably--available only in the Safari browser, the landscape keyboard now works in e-mail, text messaging, and notes. After haranguing Apple over the past two years to get it, we have to admit that it took a second to get accustomed to it. Though the landscape keyboard is much wider, with larger buttons, it's also a lot shorter. It did take us a couple of days to get the hang of it. Don't think that we're complaining, though, as it's quite the opposite. We love being able to use two hands, but we had grown accustomed to the one-finger tap dance on the vertical keyboard.
The landscape keyboard is a welcome addition.
You can also now view your e-mail in-box, contacts, and text messages in landscape mode. The calendar remains in a portrait orientation, but the changes we received are welcome.
Spotlight Until now, it's been rather painful to sift through the data to find e-mail or calendar entries on the iPhone. Luckily, iPhone OS 3.0 adds a Spotlight feature that makes the search process vastly easier. Similar to many of the OS 3.0 additions, it took way too long to get here, but we have few complaints about the final product. To get to the Spotlight feature, swipe your finger to the right from the first menu page. You'll then see a keyboard with a typing field above it (this keyboard only works in portrait mode). As you type in a search term, the results appear below the search bar, with results grouped together by category for easy navigation. You can search calendar entries, music, notes, apps, contacts, and e-mail, and you can search within an individual e-mail in-box. For IMAP4 and Exchange accounts, you'll also be able to search messages saved only on the server.
The Spotlight feature lets you search a variety of files on your iPhone 3GS.
Tethering In March, we heard that tethering would be possible with the OS 3.0, but that it would be completely carrier-dependent. Here again, AT&T isn't on the ball. While other iPhone carriers around the world will be ready when the iPhone goes live, AT&T is saying that the carrier will support tethering later this summer. Unfortunately, we don't know the exact reason for the delay, when tethering will actually arrive, or whether AT&T will charge extra for it.
Text messaging Deleting and forwarding individual messages in a texting thread works just like the e-mail app. When you select the edit button, small dots appear next to each message. Hit the dots for your desired messages before pressing the delete or forward options. Thanks, Apple, but this should have been on the first iPhone.
Stereo Bluetooth We were very glad to see a stereo Bluetooth profile arrive with iPhone OS 3.0. We tested it with the LG HBS-250 stereo Bluetooth headset. The pairing process was easy and incident-free. In the music player, a small Bluetooth icon appears next to the player controls. Press it to route audio to the headset; you then can toggle back and forth between the speaker and the headset. Speaking of Bluetooth, the update also adds Bluetooth peer-to-peer networking for gaming. Yet, neither Bluetooth feature is available on the iPhone Classic, even with the OS 3.0 update installed. Apple has a chart with more information.
Turn-by-turn directions iPhone OS 3.0 brings support for turn-by-turn directions, making the iPhone a fully functional GPS device. The bad news is that, along with MMS, we'll have to wait until later this summer for complete functionality. Directional services won't come from Apple, but will instead come from third-party apps. TomTom will be one of the first companies to offer an app; a TomTom executive demonstrated it at WWDC 2009. AT&T has built an app for its AT&T Navigator service and we expect that other companies will offer their own apps.
From what we could tell from the brief demo, TomTom's service looks promising. The interface was attractive and the audible directions were clear. TomTom will also offer a car kit that will secure your iPhone to your windshield or dashboard while charging it at the same time. That's good news for a device that sucks up juice quickly.
We're concerned with how much the app will cost. TomTom will offer a "range" of U.S. and international maps, but that's as much as we know. GPS maps are not cheap, so we'll be interested to see how TomTom will package and price the content to make it affordable for consumers and profitable for TomTom.
What's more, we're curious how much memory the maps will consume and how the app will integrate with the iPhone's other features. From what we understand, we'll be able to make hands-free calls and play music on our car's radio while getting directions. Unlike the Palm Pre, however, the iPhone doesn't multitask (we have more to say on that below). If the GPS feature has to suspend because you get a call--just as the iPod player suspends when you take a call--then things could get tricky. We suspect, though, that Apple and TomTom have this covered.
iTunes Store With the software update, your iPhone's iTunes Store experience will change a bit. Now you'll be able to rent and purchase movies, download TV shows and audiobooks, and access iTunes U. You'll also be able to redeem iTunes gift cards on the phone in the iTunes App store. Previously, you could only redeem in the iTunes music store.
You can rent movies on your iPhone 3GS.
Also new is the capability to make purchases while inside apps. For example, you can renew a magazine subscription or buy additional levels of a game. This is a small win, at least for us. Sure, it's nice that you won't have to close the application and return to the iTunes Store, but this is almost one of those "problems I didn't know I had." Just remember to keep a limit on your impulse buying.
Apple promises that free apps will always be free, to avoid a bait-and-switch scenario. While that's great for consumers in that you'll never have to shell out money for an update, even now we see two versions of many apps cluttering the App store. The free app get you hooked, much like a demo version of a game, while the paid app offers the whole experience. As we see it, that's not much better than offering an app for free, but then charging later for an update.
Find My iPhone If you're prone to losing your iPhone 3GS, OS 3.0 will give you some peace of mind. If your handset goes missing, you can use a computer to find its position on a map. You can then send it a message that instructs anyone who finds your phone to call you. It plays a tone to get a passerby's attention, and it even plays the tone when the sound is off. Presumably, however, it won't play the tone when the phone is off.
It sounds like a great service, but there are a couple of caveats. Find My iPhone is only available to MobileMe users. Also, it can be dislabled, and you'll need someone on the other end who is responsible enough to notify you that he or she has found your phone. Luckily, if the latter doesn't hold true, you can use a remote wipe option to swipe your iPhone clean of data. This is the first time remote wipe is available to consumers outside of an enterprise setting.
Voice recorder Did we mention that iPhone OS 3.0 adds features that should have been on the first-generation device? Oh, that's right, we did. But, in any case, the new voice-recording app is another example of something being better late than ever. It has its own icon on the Home screen, and its interface is clean and easy to use. Tap the record button to start and tap it again to end; you can continue to record while you're using other applications, like the Web browser. When finished, you can e-mail your voice clips to a friend, or you can trim them in the same fashion as you would videos.
Stocks You'll now see news headlines for the company tickers saved in your Stocks application. That would be a nice touch if we used the Stocks app more often. You'll also be able to see a chart in landscape mode, and you'll be able to get a stock price at any point on a chart.
Other additions The remaining additions range from useful to trivial. Thanks to iPhone OS 3.0, you'll also get push notifications, expanded parental controls, a shake-to-shuffle feature for the iPod player, the capability to forward meeting invites and contacts, Notes syncing for Macs and PCs, autofill for Web fields and Wi-Fi auto-log-ins, the option to change the default destination for the home button, and additional wallpaper. Finally, if you tap and hold on a Web link in the Safari browser, a new menu will appear with choices to open the link, open it in another page, save an image, or copy the link.
What we're still waiting for Fortunately, this list is getting shorter with each incarnation of the iPhone. Yet, the iPhone 3GS still lacks some important features. To begin with, it does not offer multitasking. We've been hung up on this for a while, but after seeing the Pre handle multitasking so elegantly, we think Apple can at least compete. And keep in mind that multitasking is hardly limited to Palm's showpiece. It is frustrating that on a phone that can do so many things well, we have to close an application and go back to the menu in order to open another one. But more than that, it's becoming unacceptable.
As mentioned earlier, you can't change the look and feel of the iPhone's interface. Though we like not having to root through multiple menu layers to access features, we'd still enjoy more customization. Similarly, Apple continues to lock down the iPhone's file structure. There's no file manager feature, and USB mass storage and transfer remain largely elusive. While you can access your iPhone's camera folder via a USB cable, you can only transfer photos and videos from the iPhone 3GS to your computer. To transfer photos, videos ,and other media files to your iPhone, you must rely on iTunes. And even then, iTunes restricts what kinds of files you can move and it tells you where to store them on the phone. A wide variety of cell phones, from simple candy bar handsets to high-end smartphones, offer USB mass storage. We think Apple should do the same.
Flash support for the Safari browser is also a must. Apple has skirted this issue, so there may be hope in the future. But in the meantime, we still expect Flash Lite to get a true Web experience. Apple has long boasted that the iPhone puts "the Internet in your pocket," but without Flash, it's not quite there.
We doubt we'll ever get the last few items on our list. But as long as we're complaining, we'd love to see an FM radio, a "mark as read" option in the e-mail app, an FM transmitter, and a user-replaceable battery. We still wonder what you're supposed to use as a cell phone when you send in your iPhone for a replacement battery. And don't forget: you'll have to pay for that service.
Internal performance The "S" in iPhone 3GS stands for speed and the device promises to be quicker in two ways: not only will a new processor enable it to load apps faster, but it will utilize an upgraded AT&T 3G network for speedier Web browsing. We expected both of these improvements, so we're not surprised that they are the new 3GS' prime selling points.
We'll start with the processor: Apple doesn't provide details on the processor's capabilities, but a T-Mobile Netherlands' Web site briefly reported that the iPhone 3GS has a 600MHz processor--similar to the Pre's--and 256MB RAM. In contrast, the earlier iPhone 3G had a 412MHz processor and 128MB RAM. As our colleagues at CNET Asia said, twice the memory "should speed things up a fair bit."
The promised change surprised us, since we never thought the iPhone Classic or the iPhone 3G were that slow in the first place. But, whatever the reason for the improvement, we're certainly not going to refuse if Apple wants to dish it out. And from what we can tell, it's not an empty promise. We conducted side-by-side tests between an iPhone 3G and an iPhone 3GS. Both phones had identical contact lists, calendars, photos, apps, and music libraries.
For most native applications that don't depend on a cellular or Wi-Fi connection, the iPhone 3GS was consistently faster. For the photo gallery, camera, calculator, calendar, notes, clock, and contacts list, the iPhone 3G lagged about 2 seconds behind. No, that's not a huge difference, but it was a difference nonetheless. We noticed a similar change when using the Spotlight feature and opening the Settings menu.
We saw a bigger change in other areas. The iPhone 3GS opened the iPod player almost 5 seconds faster, and it was much quicker at loading some notoriously slow apps. For example, Bejewled 2, which can take up to 12 seconds to load on the iPhone 3G, started in just 5 seconds on the 3GS. Even better, Pocket God went from opening in almost 30 seconds to starting in just 11. The iPhone 3GS also started up much quicker than the iPhone 3G--we were up and running in 26 seconds instead of 50 seconds.
We realize that the above tests aren't very scientific or exact, but they do reflect everyday use. Indeed, the iPhone 3GS appears to delivers speedier internal performance; people should notice a difference.
Browser and data On the other hand, we didn't notice any differences in data and browser speeds over AT&T's 3G network. We'd certainly welcome any improvements that should come from the carrier's forthcoming HSPA network upgrade to 7.2Mbps, but there's an important caveat for the moment: AT&T won't start rolling out the faster network until later this year. What's more, full deployment is scheduled for 2011. Though we expect urban areas will be first, coverage will vary widely for the next year, at least. As such, we don't predict any miracles soon. On the other hand, we noticed faster browser speeds when using CNET's Wi-Fi network. The New York Times loaded in about 30 seconds on the iPhone 3GS, but took up to a minute on the iPhone 3G.
Call quality and reception We tested the quad-band (GSM 850/900/1800/1900) iPhone 3GS world phone in San Francisco. Call quality was virtually unchanged from the iPhone 3G. When the calls could connect, and when they weren't dropping, the audio quality was decent. Voices sounded natural and we heard a satisfactorily low amount of "side noise," which is the sound of your own voice coming back through the phone. Wind noise was apparent in some instances, and the volume could be louder, but the 3GS lacks the sensitive sweet spot that we encountered on the first iPhone.
On their end, callers didn't report any differences from the caller experience on the iPhone 3G. They could hear us under most conditions, and, while they could tell that we were on a cell phone, that's not unusual. The only complaints mentioned occasional background noise. Automated calling systems could understand as well, but we had the best experiences when using the phone inside. We'll test the iPhone 3GS in more places over the next few weeks.
Speakerphone calls were good, but not great. The external speaker was rather soft, but voices weren't distorted, except at the highest volumes. Also, as long as we were in a quiet room, we didn't have to speak close to the phone if we wanted to be heard on the other end. We connected to the BlueAnt Q1 Bluetooth headset without any problems. Call quality was mostly satisfactory, though we noticed a slight amount of static. That could be from the headset, however.
Unfortunately, we saw no change in overall signal strength and reception. The hand off between EDGE and 3G remains shaky, and the iPhone still tries to latch onto the 3G signal even when it's barely detectable. As we found with the iPhone 3G, the reception jumped if we switched off the handset's 3G radio on the Settings menu. Constantly doing that, however, can be a pain.
While testing the iPhone 3GS with the iPhone 3G in areas of San Francisco with reliably poor AT&T coverage, we noticed no difference in the number of bars or in the capability of each to establish a connection and make a call. What's more, the iPhone 3GS dropped calls as frequently as its predecessor in the "semidead zones." We also used the iPhone's internal Field Test application, which is a more accurate test of signal strength than the number of bars on the display. In most cases the iPhone 3GS had a stronger signal, but not by much. Dial *3001#12345#* to run the test yourself. You'll see the signal strength in decibels in the upper-left corner of the display--the lower the number, the better the signal.
According to FCC radiation tests, the iPhone 3GS has a rating of 0.79 watt per kilogram. That is the highest at-ear SAR for voice calls. Data use and at-body use can result in different SARs.
Audio and video quality Editors' note: Senior Editor Donald Bell contributed to this section.
For all the small tweaks and improvements made to the iPhone 3GS, music and video playback quality is indistinguishable from the 3G model. Fortunately, in this department, the iPhone can afford to rest on its laurels. Audio is crisp and full, with a suite of iPod EQ presets, ample volume, and minimum background hiss. A range of audio files and resolutions are supported, starting at basic MP3 and AAC, all the way up to CD-quality formats, such as AIFF, WAV, and Apple Lossless. Video playback quality is still the same bright, smooth experience we enjoyed on the 3G model. If there's a story to be told about video improvements, it's the fact that the 3GS is the first iPhone to both play and record video. Apple has also updated the mobile version of the iTunes store to include movie, television, and music video downloads, in addition to the music and podcast downloads offered prior to the OS 3.0 update. Music quality on the LG HBS-250 stereo Bluetooth headset was quite satisfactory--a big improvement over the iPhone's external speaker and better than the standard wired headset. Of course, your experience will vary depending on which stereo headset you choose.
Battery life Battery life remains one of the iPhone 3G's biggest detractions. Indeed, you're lucky if your handset lasts longer than a day with heavy use. When Apple first introduced the iPhone in June, the company promised relief for beleaguered users. The 3GS' rated battery life is 9 hours of Wi-Fi battery life, 10 hours of video playback, 30 hours of audio playback, 12 hours of 2G talk time, and 5 hours of 3G talk time.
In our initial tests conducted just after this review posted, the iPhone 3GS' battery appeared to last longer than its predecessor's. We could go longer during a day of heavy use before having to recharge. Also, our first talk time test with EDGE delivered almost 11.5 hours of battery life, which is impressive considering the iPhone 3G lasted 8.75 hours on EDGE. We then sent the 3GS to CNET Labs for more rigorous testing. In those tests, the 3GS largely matched Apple's promised times. We'll start with voice calls first. CNET Labs managed 5.36 hours of 3G talk time and 13.4 hours of 2G talk time. While those results may seem surprising, remember that we leave the handset alone with the display dimmed during our talk time tests.
Battery life for multimedia use also was satisfactory. In Airplane Mode on with the cellular radio turned off, the 3GS delivered 36.7 hours of music playback and 10.03 hours of video playback. With the Airplane Mode off and 3G enabled, we got 35.4 hours of music time and 9.2 hours of video playback. In both cases, the screen was off during music playback.
It's important to remember that real-world use will be a better judge of the iPhone 3GS' endurance. The large color display, frequently switching between different applications, and heavy 3G or GPS use will drain the battery faster than just making a call. As it's difficult to develop an accurate benchmark for testing battery life while multitasking, your experience will vary widely depending on how you use your iPhone 3GS. There are quite a few things you can do to maximize battery life, but we recommend using Wi-Fi over 3G whenever possible, limiting GPS use, and dimming your display's brightness. The 3Gs is the first iPhone to show the percentage of battery charge on the Home screen.
You have to hand it to Verizon Wireless: though the Google Android operating system now extends to a handful of devices, the carrier was able to get the tech world "excited" about its first Android phone. First known as the Sholes, the Motorola Droid swirled into the gadget rumor mill this summer. And even as Verizon unveiled its television commercial attacking the iPhone, firm details on the Droid remained few and far between. That is, until now.
Officially announced on October 28 and set for a November 6 release, the Droid delivers on much of the hype. The display is gorgeous, the Android 2.0 updates are excellent, and the handset is lightning fast, particularly for an Android phone. We'll refrain from using the dreaded "iPhone killer" expression, but comparisons between the two devices are obvious, and we see the Droid as a real competitor to Apple's device. On the downside, we weren't crazy about the keyboard and dialpad accessibility, the calendars aren't fully integrated, and we'd prefer to see dual-mode (GSM/CDMA) capability. But for Verizon's first pass at Android, the Droid more than delivers. And even better, it's a clear departure from Verizon's locked-down past. At $199, the Droid is on par with T-Mobile's Android device, but it's slightly more expensive than Sprint's devices.
Design and display At first glance, you might not think the Motorola Droid's design amounts to much. Its build is rather dull and the sharp angles result in a boxy look. But this is a smartphone with a lot of surprises, the biggest being the positively gorgeous WVGA display. At 3.7 inches, it surpasses even the iPhone and is firmly in the bounds of what we consider to be an acceptable size for a touch-screen display. Color support is generous (16 million hues) and the resolution (440x854 pixels) is some of the richest we've seen. We aren't kidding when we say that this display is bright and brilliant with vibrant colors and sharp graphics. It also lends itself well to the welcome Android 2.0 interface updates (more on that later).
As we said, the Droid's display is spectacular.
Of course, with such a large display, the Droid is rather big (4.56 inches tall by 2.36 inches wide by 0.54 inch thick), but that's a small price to pay for the top-notch display. You'll notice that the Droid is heavy (5.96 ounces) compared with other smartphones, but the trim design keeps it portable. We also welcome the solid feel in the hand, even if the slider mechanism is a bit quirky. The actual sliding motion is quite stiff, but the front face doesn't really lock into place on either end. Indeed, we noticed that even a gentle nudge can start to close the Droid. No, it's not a big deal, but it's something to consider.
The Droid is slightly larger than the iPhone.
The capacitive display's touch interface is quick and responsive and we love the added multitouch capability. As with previous Android phones, there's vibrating feedback only for certain functions (like a "long press"), though you can turn off the haptic feedback completely if you desire. When we selected items and scrolled through long lists, there was no lag time in performing the command (more on that later, as well). You also can customize the display's brightness, backlighting time, and animations. The accelerometer will adjust the display's orientation as you rotate the Droid in your hands, but you can turn this feature off.
Outside of the upgrades from Android 2.0 and the Droid-specific tweaks, the basic interface will be familiar to Android users. You get only three home screens--we prefer the five we got on the Motorola Cliq--but you can customize each pane with widgets. And, of course, the central pane has the Google search bar. The main menu is accessible via the pull tab at the bottom of the display. The menu's design is mostly unchanged. You can move icons around and add shortcuts and folders.
Keypad and controls Below the Droid's display are four touch controls: Back, Home, Search, and Menu. They perform the same functions as on other Android phones, with the search and menu keys being the most useful. The former activates Google search with just one press, and the latter opens relevant menu commands for various handset modes and features. Though the touch controls are responsive, they're not very big. And at the end of the day, we'd prefer actual physical buttons. We know this all comes down to a personal preference, but that is ours.
The Droid has four touch controls below the display.
In a baffling change from previous devices, the Droid does not have a physical Talk control. Instead, you'll have to access the calling functions through a widget on the display. We're not in love with this change, mostly because we prefer to be able to call up the phone dialer without having to go through the home screen. For example, you have to close the browser if you want to make a call while viewing a Web page. The phone dialer interface is mostly the same. The buttons are square rather than round, but you get access to your call log, voice mail, contacts list, and favorites.
We don't love the Droid's keyboard just yet.
When you open the Droid to display the physical keyboard, the screen orientation will change automatically. Though many users will welcome a physical keyboard, we weren't particularly impressed. The keys are flush and squashed next to each other, which makes it difficult to text quickly or by feel. Also, though the buttons do give a slight downward "push," they're a bit slick and we were thrown off by the "dummy keys" on either end of the bottom row. On the whole it is a better experience than the T-Mobile G1, but typing is not nearly as comfortable as with the Cliq or even with the Samsung Moment. Sure, you'd probably get used to it eventually, but on the first pass we have our reservations.
The letters on the keys are large and backlit for dialing in the dark. Four rows of keys do mean that numbers and common punctuation and symbols double up with letters. That's common on smartphones, so we won't make a big deal and we like that the top row of keys isn't too close to the slider. Fortunately, there are a fair number of additional controls. We welcome the two Shift keys and the two Alt keys (they sit in pairs on either side of the keyboard), the large and convenient space bar, and the menu and search keys. You'll also find the usual back and delete buttons. Additional symbols, however, require a separate virtual keyboard.
Speaking of which, the Android virtual keyboard is largely the same, but Google says it revamped the keyboard layout for faster, more-accurate typing. We haven't noticed specific design changes just yet, but we'll explore a bit more. Also, as Google puts it, "the multitouch support ensures that key presses aren't missed while typing rapidly with two fingers." When using either keyboard, Android 2.0 offers a better dictionary that includes contacts names.
The toggle and central OK button next to the display is easy to use. It can help you browse through the menus and select items, but with the exception of games, we barely used it given the fantastic display. It's flush as well, but it's quite large and accessible. On the downside, however, it does shrink the width of the keyboard. Some users may not mind, but we noticed its impact.
The Droid has a 3.5-millimeter headset jack.
The remaining physical controls consist of a volume rocker and a camera shutter on the left spine. Both are almost flat, but we could find the rocker when on a call. The Micro-USB port is used for a USB cable and (thankfully) the charger. You also use it to connect the Droid with the multimedia dock. We're pleased with the 3.5 millimeter headset jack on the phone's top end. Not only can you use your own headset, but it's also in a convenient place. A stiff power control sits next to the port, while the camera lens, flash, and stereo speakers rest on the rear face. Unfortunately, you have to remove the battery to access the microSD card slot.
You must remove the Droid's battery to access its memory card slot.
Features The Motorola Droid offers a number of the same core features as previous Android devices, such as the HTC Hero and the Samsung Moment. However, it's distinct in that the Droid is the first smartphone to run Android 2.0, which brings a crop of new features and interface enhancements. For this review, we'll concentrate more on the new rather than the old, but to learn more about some of Android's main functionalities, please check out reviews of other Android smartphones.
Android 2.0 updates As we mentioned earlier, the home screen and main menu on Motorola Droid don't look terribly different from, say, the T-Mobile MyTouch 3G's at a glance. However, as you use the device, you'll notice subtle changes and enhancements that make the user interface a bit more refined and streamlined; the gorgeous display doesn't hurt, either.
Also, although it's a Motorola phone, the Droid does not use the MotoBlur software that we saw on the Motorola Cliq. Part of the reason is that the Droid is targeted for a bit of a different audience than the Cliq (read: older, more business-oriented) so it didn't really jibe with the experience that Moto and Verizon want to offer to its customers, and we think that was a good decision. In MotoBlur's place, there is a Facebook widget on the Droid that you can use to update your own status and scroll through your friends' updates. Other preloaded widgets and shortcuts include YouTube, a corporate calendar, and something called "Power Control" where you can turn on/off your wireless connections, adjust brightness, and so forth--quite handy.
Some other minor changes include the slightly revamped onscreen dialer mentioned in the Design section, as well a new lock screen that features a sliding curve that allows you to unlock the phone as well as adjust the its volume simply by dragging your finger from one side of the screen to the other.
E-mail, calendar, and contacts Perhaps one of the top highlights of Android 2.0 is the expanded capabilities of the personal information management tools, including e-mail, calendar, and contacts.
The Droid now offers native Microsoft Exchange synchronization out of the box for e-mail, calendar, and contacts, in addition to support for Gmail and POP3 and IMAP accounts. Note that only Exchange and Gmail offer push delivery, while POP3 and IMAP messages are retrieved at user-specified time intervals, starting at every 5 minutes up to every hour. With Android 2.0, you can have messages from various accounts displayed in one unified in-box; messages are color-coded by account so you can visually differentiate them at a glance. Of course, you can also choose to separate them if you like to keep your personal and work lives separate.
Unfortunately (well, depending on your preference), it doesn't appear that you can combine work and personal calendars as you can on the Palm Pre. Instead, you'll find separate apps for your corporate calendar and your personal one. The corporate calendar is full featured in that you can send messages to meeting attendees, see who has RSVP'd to an event, and/or create your own invites and have it all synced back to your PC.
With the support for various accounts, contact management could get a bit dodgy, but the Droid offers a pretty smart contact management system. Similar to the Palm WebOS Synergy feature, the Droid merges contact information from various accounts, Exchange, Gmail, and Facebook, and combines them on a single contact card for an individual. When you pull up a contact, you'll then be able to see the contact's Facebook status, photos, various e-mail addresses, IM handles, and so forth.
There's also a handy Quick Contact feature: you simply tap on a contact's photo and a toolbar offers you the various ways to get in touch with that person. It's also smart in that you can choose to sync all your Facebook contacts or just those who are already in your contacts database.
Browser Android 2.0 also brings some improvements to the Web browser, which now supports HTML5. You can add visual bookmarks and toggle between multiple windows through a simple list view. What's more, thanks to the aforementioned multitap support, you can now double-tap on the screen to zoom in and out of Web pages. It's certainly easier than tapping the magnifying glass numerous times, but we still like the simplicity and ease of use of the pinching gesture used on the iPhone or the Palm Pre.
Most importantly, though, the browser feels faster. With a cortex A8 processor and support for Verizon's EV-DO Rev. A network, CNET's full site loaded in 14 seconds while CNN's and ESPN's mobile sites came up in 8 seconds and 5 seconds, respectively. For comparison, we checked out the same sites on the Samsung Moment for Sprint and the Moment's browser results were 40 seconds, 9 seconds, and 8 seconds in the order listed above.
Finally, while the Droid's browser doesn't have Flash Lite support, it does have a plug-in that will support Adobe's Flash 10 player when it's available. We also like the refurbished browser interface that includes bookmark thumbnails.
Universal search With all this information stored on the Droid and the World Wide Web in the palm of your hand, search is key and the Droid certainly delivers on that front. From the home screen, you can easily enter terms into the Google search box either by typing or using Google Voice search and the Droid will search the Web, your text and multimedia messages, your contacts, and your multimedia library for any relevant results. It can search through messages, but you must be in your in-box to do so.
Google Maps Navigation The Motorola Droid is equipped with GPS/A-GPS, but what's different is the new Google Maps Navigation app. While still in beta, you can now get voice-guided, text-to-speech directions, instead of just text-based instructions, on Google Maps. And the best part? It's free. You don't have to sign up for a monthly subscription or pay a day-use fee for a location-based service, such as VZ Navigator, and in fact, VZ Navigator isn't even offered as an option.
Google Maps also offers layered maps with traffic data, satellite view, and Google Latitude. You can perform searches simply by typing a term, or you can use Google Voice search and speak a business name or general category right into the phone. Once done, Google Maps displays your search results; you can tap on a result, which will bring up numerous options, including navigation, call, or street view. While all of this is wonderful, there are some limitations. For example, you can't plan multidestination trips.
Even with its restrictions, we were very impressed with Google Maps Navigation. We used the Droid for several trips, including one from the Marina District of San Francisco to Oakland International Airport. The phone's GPS found our position in less than a minute and created a route just as quickly, and results were similar in subsequent tests. The maps were bright and clear on the Droid's gorgeous screen, and as you drive along the route, upcoming turns are displayed on top of the display while your current street is located on the bottom right. There's also an option to switch to satellite map view, which is very cool.
The voice-guided directions are loud and clear, but the voice sounds a bit more robotic than most and the text-to-speech pronunciation wasn't quite as good. That said, these minor issues didn't hinder us from understanding the instructions or getting to our destination. En route to the airport, we did briefly lose our GPS fix when we first got on the Bay Bridge, but the Droid was able to quickly get its lock back. It was just as fast with route recalculations. One note about the Google Maps Navigation: it requires a data connection to work so if you happen to wander out of a coverage zone, the maps won't update even though the GPS will continue to track your position. Also, should you happen to get a phone call while driving, the Droid will display a call screen as usual, and you can choose to accept or ignore the call. If you choose to take it, Google Maps Navigation will continue to run in the background but won't give you turn-by-turn instructions until you're off the phone.
Our biggest complaints with Google Maps Navigation right now is that it doesn't always come up with the most efficient routes. For example, after exiting the freeway for the Oakland airport, it told us to take a small side street to get to the main entrance. While this route certainly takes you to the airport, we could have just stayed on the road we were on for a more direct path to the airport. Also, on our way back from the airport to San Francisco, it randomly told us to make a U-turn while on the Bay Bridge. The capability to create multidestination trips would also be nice to see in a future update.
That said, Google Maps Navigation is an awesome application, especially since it's free. The voice search capabilities are especially cool and useful for finding points of interest and yielded fairly accurate results in our tests. We also like that the app shows a street view of your final destination, so you get a better visual of the building. With a few added features and enhancements to the interface, Google could certainly change the business of location-based services and navigation in general.
We should note that a separate car mount will be available for $30. Once docked to the car cradle, the Droid will automatically display a navigation menu from where you can plan a trip, view maps and directions, and search businesses. Undocked, there's an app called Car Home that shows the same options.
Multimedia One area that remains relatively untouched by Android 2.0 is the built-in media player. There aren't any major enhancements to the player in terms of interface or functionality, which is too bad. You still get support for MP3, AAC, AMR-NB, WAV, MIDI (to name a few), and Windows Media Audio 9 formats and the player includes shuffle, repeat, and playlist creation. You can advance and revisit previous tracks by tapping the forward and back buttons or you can swipe the album covers using the touch screen. Unfortunately, there is no syncing software to help you manage and transfer your music. As it is right now, you have to use the old drag-and-drop method using the USB cable or sideload them using a microSD card.
Of course, you can also download songs via the Amazon MP3 store. The store allows you to browse by album, song, artist, or genre. You can download the DRM-free songs over Wi-Fi as well as Verizon's 3G network, though the Droid advises you switch to Wi-Fi when possible since it's faster. We downloaded several tracks from Amazon using the carrier's 3G network and it took an average of around 1 minute and 15 seconds from purchase to download.
Music quality was quite good. Thanks to the 3.5 millimeter headphone jack, we plugged in our Bose On-ear Headphones and enjoyed rich-sounding songs. We listened to a variety of music, from punk rock to pop to classical, and found a nice balance between treble and bass. Songs even sounded decent coming from the phone's speakers. There was plenty of volume and while slightly harsh, the audio wasn't as tinny as it is on some other smartphones we've tested.
We like the Droid's multimedia dock.
Motorola offers a multimedia dock accessory, which also is sold separately for $30. When you slip in the Droid you get a nifty digital clock interface with instant access to local weather, the media player, the photo gallery, and the alarm clock. You can even change the backlighting color for a softer look. The dock is very handy as a stand for watching videos and you can connect the charger to power the phone while it's inserted. Unfortunately, a wired headset is not included in the Droid's box.
As with other Android devices, there's a dedicated YouTube app. You can comment on clips, favorite them, or share videos via e-mail and Facebook, as well as view them in high quality if available. Obviously, load times and quality depend on the video, but in general, we found that video playback was smoother and didn't require much rebuffering. One of the features that Motorola and Verizon highlighted when giving us a demo of the Droid was its multimedia capabilities, but we think that Google really has to step it up and make more moves, like expanding the video capabilities (for example, the capability to purchase videos from other services), in the near future to make the statement really ring true.
Camera The 5-megapixel camera takes pictures in three resolutions and boasts a slick user interface. For example, it's now easier to switch to video mode. With previous Android phones, we've complained about the lack of camera editing options. Fortunately, Android fixes that problem by adding four white balance settings, several "scene" modes (night, landscape, sunset, and so on), three image quality choices, an autofocus, a macro setting, and seven color effects. The Droid also has a dual-LED flash.
The Droid's camera lens and flash are on its rear side.
Camcorder settings are fewer, but you can edit the video quality and the length allowed for each clip. You can film for 30 seconds if you're adding the video to a multimedia message, but you can go for up to 30 minutes in normal mode. When finished with your clips and shots, you can store them on the phone or transfer them off using e-mail, a multimedia message, Bluetooth, the memory card, or a USB cable. You even can upload shots directly to Facebook and Picasa with geotags.
The Droid's photos had a pinkish tone.
Photo quality was decent, but not spectacular. Though colors were bright, our images were a tad fuzzy and had a pinkish tone. The flash adds a decent amount of light, but still is a bit dim in completely dark situations. Video quality is actually fairly good--it could handle action better than its Android counterparts and there was little pixelation. Indeed, a closer look at the specs told us why. Not only do videos record at a 720x480 resolution, the Droid films at 24 frames per second (fps) (video playback can go up to 30fps). You can access the media gallery directly from the camera interface. Once there, the normal Android slideshow interface lets you view your work.
Android Market You can download free and paid apps and games from the Android Market. The Market's interface received a much-needed upgrade with 1.6--we like the white background and the more intuitive search. Android 2.0 doesn't appear to offer any additional changes, which is fine in the short term. On the other hand, the quantity and quality of apps continues to grow every day. For updates and reviews of available Android apps, visit our Android Atlas blog. Of course, you must store apps on the handset's integrated memory, which is limited to 512MB ROM and 256MB RAM. The Droid's memory card slot is only for saving photos, music, and other attachment files. You get a 16GB card in the box, but the slot is compatible with cards up to 32GB.
Basic features Essentials include a vibrate mode, text and multimedia messaging, a calculator, and an alarm clock. And though we've said it before, we want Android to offer additional organizer options like a world clock, a notepad, a file manager, and a to-do list. Beyond the basics, you'll have 802.11b Wi-Fi, USB mass storage, Google voice search, Google Talk, instant messaging, visual voice mail, PC syncing, and speaker-independent voice dialing. Stereo Bluetooth is also onboard, but Android 2.0 adds object push and phone book access profiles.
Internal performance The Droid makes a big leap in internal performance. Compared with its rather sluggish Android predecessors, the Droid is lighting fast when opening applications and menus, scrolling through lists and switching display screens. The integrated 600Mhz processor no doubt helps, but we came away impressed and almost amazed with the Droid's internal performance and its capability to run multiple applications at once.
Call quality and performance We tested the dual-band (CDMA 800/1900; EV-DO Rev. A) Motorola Droid in San Francisco using Verizon service and call quality was excellent. We enjoyed crisp-sounding audio on our end, with little-to-no background noise, so we had no problems hearing our callers or using an airline's voice-automated response system. The signal was strong and consistent in most locations.
Our friends also had good things to say about call quality, though they could hear a slight echo at the end of sentences when we activated the speakerphone. On our side, we had no problems with the speakerphone; volume was plenty loud, with no disruptions. The Droid has a Hearing Aid Compatibility rating of M3 and T3.
We didn't have any dropped calls during our testing period and had no problems pairing the smartphone with the Logitech Mobile Traveller Bluetooth headset or the Motorola S9 Active Bluetooth Headphones. Bluetooth headset call quality was satisfactory
Unfortunately, the Droid does not support Bluetooth voice dialing or commands. In order to use the Voice Dialer feature, you first must select the icon from the main menu (you can move on a shortcut to the home screen). After speaking your command, you then must confirm it via a prompt on the touch screen. Though we found the voice dialing feature to be quite accurate--it successfully picked up a command when we were a few feet away--it is not an ideal scenario for people who need to be completely hands-free. We hope this omission is corrected in a future software update.
We admit we're disappointed the Droid doesn't have dual-mode capability for domestic CDMA networks and GSM networks abroad. The Droid is a nice device and we would hate to leave it at home when we left the country. Such capability would also be of great benefit to business users, who are among the Droid's main target market.
The Droid has a rated battery life of 6.4 hours talk time and 11.25 days standby time. We beat the promised talk time in our tests for a total of 7 hours and 35 minutes. According to FCC radiation tests, the Motorola Droid has a digital SAR rating of 1.49 watts per kilogram.
